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aeq Blog

Stay in the loop with the latest articles and webinars from Aequilibrium.

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Walking in a Member’s Shoes: Insights from OME on Journey Mapping and AI
By Isabela Moise, Product Manager at Aequilibrium In Brief: Member-First, Data Informed with Journey-Mapping and AI Journey-Mapping First: CUs must start with the member’s perspective by mapping real pain...
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Need a Remarkable Check-In Experience for Your Branches? Join Our Webinar and See Wavetec Solutions in Action
Are you satisfied with your branch client experience? Safety regulations and occupancy limits can make...
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The 2021 Retail Trend You Must Know: Retail by Appointment. Here’s why.
How appointments can turn bland shopping experiences into remarkable ones. When we think of going shopping...
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Personas: the essential first step toward remarkable member experiences
In a post-2020 world, there’s a 100% chance that your credit union highly values your members and wants...
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Introducing John Queue Public, Our Resident Queueing Expert
Here at Aequilibrium, we hate queues. We hate being in them, especially outside if the weather is bad,...
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3 Reasons we’re attending Future Branches 2021(and you should too).
2020 brought in a new level of uncertainty about the future of physical branches, especially when it...
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Customer Flow Data Powers Branch Optimization and Better CX
There’s the old saying, “a little knowledge goes a long way.” This couldn’t be more apt when it comes...
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Local boutique design and development studio speeds digital transformation
As seen in a Business in Vancouver article here. A new survey by global research firm McKinsey has found...
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Aequilibrium Employee Spotlight Series: Meet Abolfazl Tanha (Part 1)
Hello World! What’s it like to work at Aequilibrium, you ask? Well, we heard you and invited our own...
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Aequilibrium Employee Spotlight Series: Meet Chris Allinson (Part 2)
Welcome to Part 2 of our Employee Spotlight Series! We hope you enjoyed getting to know Abolfazl last...
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Atanu Banerjee joins Aequilibrium as Chief Revenue Officer
We’re pleased to announce that Atanu Banerjee joins Aequilibrium as our new Chief Revenue Officer....
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Aequilibrium joins Business in Vancouver [BIV] list of Top 100 tech companies in B.C for 2nd year
Yes, we did it again! We’re proud to be featured in Business in Vancouver [BIV] list of Top 100...
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Aequilibrium Employee Spotlight Series (Part 3): Meet Gabriel Carvalho
Thanks for tuning in! We are back with another Employee Spotlight of the week. We hope you’re enjoying...
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More than Metrics: Elevating DUCA’s Digital Presence
What makes a successful website project? Some, maybe most, would say the metrics. Did we reach or exceed...
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Credit Union Leaders Join Aequilibrium for a Design Thinking Workshop
When your credit union has complex problems to solve, sometimes it helps to think outside the box. In...
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Aequilibrium Employee Spotlight Series (Part 4): Meet Gavin Keusch
Welcome to Part 4 of our AEQ Employee Spotlight Series! Today you’ll get to know another Team Lead who...
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